An Icon of Light, Heritage, and Hospitality

At the heart of Britannia Hotel lies Palmehaven, the hotel’s dining hall and a symbol of timeless elegance since 1870. Known for its tall palms, crystal chandeliers and refined atmosphere, Palmehaven is a room where generations have gathered for grand occasions and everyday elegance. The room belongs to the same family as the palm courts of hotels such as The Langham in London, Royal Mansour in Marrakech and the Alexandria Hotel in Los Angeles.

The challenge was to modernise an institution without compromising its heritage. Palmehaven needed to remain relevant to today’s guests while preserving the emotional connection that locals and travellers have built with the venue over decades. A room of high status, but with many purposes throughout the day, from breakfast and afternoon tea to evening events.

We developed a refined brand expression rooted in heritage and light. The design honours the room’s architectural grandeur and character: the glass ceiling, the palms and the soft interplay of gold and white. The visual identity connects directly to the Britannia Hotel master brand, using its timeless typographic system and symbol, establishing Palmehaven as the heart of the hotel.